Hospitality, Travel & Leisure
The risks facing hospitality and travel operators
The hospitality, leisure and travel sector is highly exposed to economic cycles, seasonal demand shifts, reputational risk and public liability claims. Hotels, resorts, tour operators and leisure venues must protect guests, employees and assets across diverse and often international operations while maintaining the service standards that define their brand. We help hospitality clients build insurance programmes that address the full spectrum of operational, property and liability risk while supporting guest experience and long-term business resilience.
How we protect hospitality businesses and their guests
Sector insight, specialist placement and operational risk advice for hospitality.
We begin with a detailed assessment of each client's property portfolio, guest profile and operational activities. By evaluating risks across property, business interruption, public liability and reputational harm, we build cover that protects both physical assets and commercial reputation.
We help hospitality clients develop food safety protocols, fire prevention programmes and guest incident response plans that reduce claims and protect brand reputation. By embedding risk awareness into daily operations and management training, we create safer environments for guests and staff.
Our team has placed programmes for hotel chains, independent resorts, tour operators, event venues and leisure attractions across Asia. We understand seasonal dynamics, regulatory requirements and liability exposures, giving us access to hospitality-focused underwriters and tailored policy wordings.
Automotive & Mobility
Frequently Asked Questions (FAQs)
What insurance should hotels and resorts put in place to protect their operations?
Hotel insurance programmes typically combine property, business interruption, public liability and employer cover, with extensions for food safety, guest belongings, terrorism and event cancellation as required.
